At Oxygen Tomorrow DNA, LLC., we strive to provide exceptional service and ensure customer satisfaction. If you wish to cancel your appointment, we request a 48-hour window.
Cancellations made in less than 48 hours are not eligible for a full refund.
Once services have been performed, no refunds will be issued.
We encourage clients to contact us promptly if they have concerns or need to reschedule 48 hours before the appointment.
All DNA testing services provided by Oxygen Tomorrow DNA have estimated completion times, which will be discussed during the testing appointment. Some results are processed earlier than expected, and tests may occasionally exceed estimated timelines. Due to our service involving the sensitive and immediate processing of biological samples, we cannot offer refunds once the test has been completed.
Thank you for your understanding and for choosing Oxygen Tomorrow DNA, LLC.